Privacy policy

Last updated 14 November 2026. MediationPal is in beta and run by LawPal (Pvt) Ltd, Sri Lanka.

What we keep

Account details (name, email, a hash of your password), the case records you enter, signatures with the time and internet address they came from, and a log of who opened each case.

What we never keep

Recordings or transcripts of mediation sessions. Card numbers.

AI

When a mediator asks for a case brief or a draft, the filed papers for that case are sent to Google's Vertex AI to produce it. They are not used to train models. Session discussion is never sent, because it is never stored.

Who sees a case

Only the people named on it and the centre's administrators. LawPal staff do not open case content unless the centre asks for help, and any such open is logged.

Where it is kept

On Supabase servers in Mumbai, India, and on Cloudflare's network.

Your rights

Ask info@lawpal.lk for a copy of your data or its deletion. Some case records must be kept for the retention period the centre sets.